The whole programme lasts 14 weeks: One prep week, 12 weeks Quit Phase and one week Follow Up phase. If you choose to skip the Prep phase then it only lasts 13 weeks.
The Prep phase allows you to prepare and plan to stop smoking. Stopping smoking is a difficult task and so the more you can do to prepare yourself, the greater your chance is of success. The Prep phase takes you through a number of exercises to help you plan and prepares you mentally for the challenge. This is why we encourage everyone who hasn't already stopped smoking when they register on the programme to start with the Prep phase.
The Start date is the day that you begin the programme in the Prep phase, whereas the Quit date is the day you stop smoking. When you register and choose to start the programme with the Prep phase, your Quit date will always be the following Monday and you will be unable to change the Quit date. If you choose to skip the Prep phase then you will be able to select your Quit date from the drop down menu. Both the Start date and the Quit date are always Mondays.
If you have not already started using Nicorette and are still smoking, then you should definitely choose to do the Prep phase. You will feel more confident about stopping once you complete the Prep phase, and you'll be more prepared for the challenges ahead.
Yes, provided that it's not more than 28 days since you stopped smoking and started using Nicorette. When you register you will be asked a few extra questions that will tailor some aspects of the programme to your situation.
No, the programme is specifically designed to support people who give up smoking with the aid of Nicorette.
If you have forgotten your password you will have the option to reset it from the Login page.. You will be taken through a couple of checks to verify who you are, including your date of birth and the answer to the security question that you set on registration. You will then be able to set a new password for yourself. If you have forgotten the answer to your security question then you will receive an email to allow you to reset your password.
You will be asked to select a security question when you register, and then provide the answer to the question you have selected. If you then forget your password this security question is used to verify who you are. Once you have completed this step we will allow you to change your password online. We need to ask this question to keep your data secure.
You are able to change your password, email address or any other personal information by logging on to the NICORETTE® ACTIVESTOP® Website and going to 'My Details' and then 'About Me'. Here you can adjust your details accordingly.
Many people have a business email address and a personal one that they use at home. We ask for two addresses to accommodate those people who wish to receive their daily emails in their business email in-box during the working week, and their personal in-box at the weekends. You can select the address you would like emails to be sent for each day of the week. To set these options, visit 'Communications Options' under the My Details section
You can access your daily web-pages, Diary and Progress Monitor by typing: www.nicorette.co.uk into the address bar on any computer connected to the internet. Click 'Log On' in the top right hand corner of the screen. Enter your user name (your email address) and password, and view the site as normal.
The site has been coded to allow you to resize the text to suit your preference. You can do this using your browsers' standard text control options which vary between browsers but are typically found in the 'View' menu, sometimes in a sub-menu titled 'Text size' or 'Text zoom'.
During the Prep phase you'll record every cigarette you smoke on a specific day on your Habit Tracker card, along with the context and your mood for each one. You'll need to download your Habit Tracker card and print it off. It's best to cut it down to make it fit your cigarette pack so that it's easy to carry around and record when you're smoking. The next day you'll be asked to enter the data you recorded in your Diary. We will calculate your most 'at risk' times and contexts, to help you understand your habit.
If you submitted the Habit Tracker before you completed entering all cigarettes, the results shown will be incorrect and misleading. You can edit and add details into the Habit Tracker by visiting the Smoking Profile section under My Details.
We'll contact them by email and give them some tips on how best to support you with quitting.
Unfortunately you are only able to go back up to two days in the programme. The Nicorette programme works on the principle that quitting smoking is a big task and we have broken it down into manageable parts giving you the information you need at the right time. For these reasons the programme doesn't allow you to look back too far, since it's important that we keep you focused on what's necessary now without asking too much of you at any one time.
Once you have pressed Submit and your entry is saved you cannot go back and make any changes. If you have missed a Diary entry then you can go back to the last two days and submit an entry for these days. They will be showing red on your Diary calendar to show that you have not submitted entries on these days.
When you text back to say that you have smoked, you will receive a telephone call. Don't worry, no-one will scold you! All that will happen is that you will be given some information and asked whether or not you want to stay on the programme. This is done by interactive voice response (IVR) telephony and not by a person. If you are unsure whether you want to follow the Golden Rule, to give up again straightaway following a slip-up, you will hear some more information to help you make up your mind.
There are two reasons why this might happen. The first is that you have gone back to smoking. If that's the case you should leave the programme by opting to "Unsubscribe" through your daily email. The other reason is that you feel you no longer need to use Nicorette. However the programme is designed to follow the recommended dosage for Nicorette, and by not following this you are not giving yourself the best chance of succeeding in stopping smoking for good. The 12 week course has come about through many years of research and shows that this is the optimum length of time that you should use the product for.
You can update the Nicorette product you are using by going to the My Nicorette section of the daily webpage.
Yes, you should have no problems using your Mac as long as it is connected to the internet.
The Craving Help-line is a ready made coping strategy that will help you deal with your cravings. Throughout the programme you will be encouraged to prepare coping strategies for times when you normally smoke, but sometimes cravings can occur unexpectedly and you may be caught out. This is when you should call the Craving Help-Line straightaway, as it will help you cope with that craving. When you call, you'll hear a menu of options to help tailor the type of message that would be most appropriate for the situation you are in. For example if you are stressed, choose that option on the menu and you will hear a message that will help you to relax. Since you only have to listen, you can call anytime and anywhere without being worried about being overheard. It's an intelligent system and won't play you the same message twice - so call 08450 100 800 whenever you need.
You can leave the programme anytime by choosing the 'unsubscribe' option from the daily email or the daily webpage, or by choosing the 'Unsubscribe' option under My Details. If you have gone back to smoking you may also choose to leave the programme in the signing off procedure. When you receive the text message from NICORETTE® ACTIVESTOP® asking you if you have smoked, text back to say that you have. NICORETTE® ACTIVESTOP® will then call you back and when you are asked if you want to stay on the programme, you can opt to say no. This will also end your participation.
The NICORETTE® ACTIVESTOP® programme is a support programme that deals with the psychological and social aspects of stopping smoking which are just as difficult to deal with as the physical cravings that you experience when you quit. It helps you mentally prepare to stop smoking and gives you techniques to use to help you break your smoking habit. The Programme gives you support and encouragement on the internet and your mobile phone.
Registration on NICORETTE® ACTIVESTOP® is free to those who are using Nicorette to stop smoking. You will need to provide the batch number from a pack of Nicorette.
Most importantly you need to be ready to stop smoking and to want to use the NICORETTE® ACTIVESTOP® programme to help you. You need a UK registered mobile phone and an email address to participate. And lastly, you need to use Nicorette to help you stop smoking as the programme is specifically designed for this.
An email address is essential to allow NICORETTE® ACTIVESTOP® to provide you with support on-line. NICORETTE® ACTIVESTOP® is personalised to you and it’s important that everyone has an individual user name. Your email address is also your user name and you therefore don’t have to remember another user name.
You will need to be able to access the internet on a frequent basis as most of the key information you’ll need to help you stop smoking is in your personalised web-pages.
You can register on-line now and we’ll guide you through the registration process.
The NICORETTE® ACTIVESTOP® programme always starts on a Monday. If today is Monday and it’s before 10pm then you can start now. If not, then you can register now to start next Monday or any Monday in the next few weeks.
The whole programme last 14 weeks, but if you choose to skip the Prep phase then it only lasts 13 weeks.
The Prep phase allows you to prepare and plan to stop smoking for a week before you actually quit. Stopping smoking is a difficult task and so the more you can do to prepare yourself, the greater your chance is of success. The Prep phase takes you through a number of exercises to help you plan and prepares you mentally for the challenge. This is why we encourage everyone who hasn’t already stopped smoking to start with the Prep phase. Our research also shows that those who do the Prep phase are more successful with the programme.
The Start date is the day that you begin the programme in the Prep phase, whereas the Quit date is the day you actually stop smoking. When you register and choose to start the programme with the Prep phase, your Quit date will always be the following Monday and you will be unable to change the Quit date. If you choose to skip the Prep phase then you will be able to select your Quit date from the drop down menu. Both the Start date and the Quit date are always Mondays.
If you have not already started using Nicorette and are still smoking, then you should definitely choose to do the Prep phase. It only lasts a week and you will feel more confident about stopping once you complete the Prep phase, and you’ll be more prepared for the challenges ahead. Our research also shows that those who do the Prep phase are more successful with the programme.
Yes, provided that it’s not more than 28 days since you stopped smoking and started using Nicorette. When you register you will be asked a few extra questions that will tailor some aspects of the programme to your situation.
No, the programme is specifically designed to support people who give up smoking with the aid of Nicorette.
The programme is specifically designed to be used with Nicorette and we ask you to validate that you are using the product by entering the batch number from your pack of Nicorette.
Many people have a business email address and a personal one that they use at home. We ask for two addresses to accommodate those people who wish to receive their daily emails in their business email in-box during the working week, and their personal in-box at the weekends. You can select the address you would like emails to be sent for each day of the week once you have completed registration.
You can still participate in the programme, having 2 email addresses is optional.
The email from NICORETTE® ACTIVESTOP® has a link to help you log on to your daily web-pages. However if you can’t pick up your email then you can still log directly into your web-pages by going to www.nicorette.co.uk. You will be asked for your user name which is your email address and your password which you set for yourself during registration.
Yes you can still participate but it might be better to wait until after your holiday before you start the NICORETTE® ACTIVESTOP® programme. Many smokers relapse whilst on holiday as they let their guard down.
NICORETTE® ACTIVESTOP® will continue to send you emails and text messages. If however we haven’t heard from you for more than 3 days, the text messages will stop. You will still receive emails with the links to the website but when you click on any of these in your in-box, it will take you to the day of the programme you are currently on. You will be able to continue with the programme as normal provided no more than 15 days have passed since you last logged on.
Yes, you should have no problems using your Mac as long as it is connected to the internet.
We keep records for a few months after you have finished the programme. Please see the Terms of Use and Privacy Policy Statements on the website for more details. At any time you can ask us to provide you with the personal details that we hold about you.
Your data is only used to provide you with the NICORETTE® ACTIVESTOP® programme and for analyses of your use of the programme. It will be held securely and it will not be disclosed to other third parties such as outside mailing organisations. Please see the Terms of Use and Privacy Policy Statements on the website for more details. At any time you can ask us to provide you with the personal details that we hold about you.
If you have already left the programme because you have started to smoke again, you should consider whether you are ready to quit again. If so, you can re-register in the programme. You can use the same mobile number and email address as you previously used.
Registration on NICORETTE® ACTIVESTOP® is free to those who are using Nicorette to stop smoking. You will need to provide the batch number from a pack of Nicorette.
The NICORETTE® ACTIVESTOP® programme always starts on a Monday. If today is Monday and it’s before 10pm then you can start now. If not, then you can register now to start next Monday or any Monday in the next few weeks.
The Craving Help-line is a ready made coping strategy that will help you deal with your cravings. Throughout the programme you will be encouraged to prepare coping strategies for times when you normally smoke, but sometimes cravings can occur unexpectedly and you may be caught out. This is when you should call the Craving Help-Line straightaway, as it will help you cope with that craving. When you call, you'll hear a menu of options to help tailor the type of message that would be most appropriate for the situation you are in. For example if you are stressed, choose that option on the menu and you will hear a message that will help you to relax. Since you only have to listen, you can call anytime and anywhere without being worried about being overheard. It's an intelligent system and won't play you the same message twice - so call 08450 100 800 whenever you need.
There are two reasons why this might happen. The first is that you have gone back to smoking. If that's the case you should leave the programme by opting to "Unsubscribe" through your daily email. The other reason is that you feel you no longer need to use Nicorette. However the programme is designed to follow the recommended dosage for Nicorette, and by not following this you are not giving yourself the best chance of succeeding in stopping smoking for good. The 12 week course has come about through many years of research and shows that this is the optimum length of time that you should use the product for.
You can update the Nicorette product you are using by going to the My Nicorette section of the daily webpage.